Terms & Conditions

Payments

I accept all major credit cards via Paypal's secure website.  Please note, a Paypal account is not required to make payment. If you prefer, I can also process credit/debit card payments over the 'phone 

Privacy Policy

I am committed to protecting your privacy.  I will only use the information that I collect about you lawfully and I will not disclose buyer’s information to third parties except for the purposes of delivering your order.  Your email address will automatically be added to my mailing list but you may unsubscribe at any time.

Delivery Policy

Orders shipped to UK addresses will be sent via Royal Mail and I normally aim to despatch your order within a maximum of 48 hours.  If there is going to be a delay, due to my being away on a buying trip or holiday, I will let you know and you will have the option to cancel your order if a delayed delivery time is not acceptable.  Overseas orders are despatched via Royal Mail's Air Mail service.  Again, I aim to despatch within a maximum of 48 hours.  If you live in a country where customs fees may be payable, e.g. US, Australia etc, then please note that payment of these fees are your own responsibility.

Delivery Charges

Delivery charges are based on weight, as outlined in the Royal Mail's price guide, up to a value of 10kgs (United Kingdom) and 4kgs (Europe) and 2kgs (Rest of World).  If your purchases weigh more than these limits, then, I will contact you to discuss delivery options.

Returns

I endeavour to supply only the highest quality product and believe that you will be delighted with your purchase.  However, if you do not like the item or wish to return it for any other reason, then it can be returned within 14 days.

Any items returned must be unused and in the original condition that you received them from me. If you wish to exchange any item(s) you must cover the cost of the return postage but there will be no subsequent postal charge for the replacement item(s).  If you have received an item that is faulty, or has been sent by me incorrectly I will refund the cost of any postage due.  You will be responsible for the item(s) until they reach me. For your own protection, I suggest you use a secure delivery method, which requires a signature upon delivery.